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311 CRM Case Studies

Population

Municipality

Solution

Kitsap County workers repairing a storm water issue

Kitsap County, WA Slashes Spill Response Times

311 CRM

County

Population: 271,473
Workers Ahead sign on a road with road repair workers in the background

King County Parks, WA: Resident-Staff Collaboration with SeeClickFix

311 CRM

County

Population: 2,253,000
Group of hands holding a picture of a water drop

Corona, CA: Conserves 4.4 Billion Gallons of Water with SeeClickFix

311 CRM

City

Population: 166,972
A drain grate with a blue dinosaur painted on it

How the City of Burlington, VT Reimagined Stormwater Management

311 CRM

City

Population: 42,545
Construction engineer looking at a tablet

How New Haven, CT Uses Civic Technology for Code Enforcement

311 CRM

City

Population: 130,331
Garbage collector in a yellow vest loading a garbage can

Anne Arundel County, MD: 89% Increase in Citizen Engagement

311 CRM

County

Population: 579,234
Phone showing a map of Gilbert

Gilbert, AZ Turns Potholes Into Praise with SeeClickFix 311 CRM Software

311 CRM

City

Population: 243,254
Group of people holding phones and a tablet

East Point, GA: Maximizes Communication with SeeClickFix 311 CRM

311 CRM

City

Population: 34,957
Canvas of the City of Detroit

Detroit, MI Fixes 97% of Citizen Requests with SeeClickFix

311 CRM

City

Population: 674,841